PRIVACY POLICY

Data Controller
Tammy Summers trading as iEmpower GCSE

Last updated: October 2026

1. Who I am
iEmpowerGCSE is run by Tammy Summers, a sole trader based in Somerset. I am the data controller for the personal information described in this policy.
Contact: tammysummers@iempowergcse.co.uk

2. What information I collect
When you use my parent enquiry form, book a call or tutoring session, or email me, I may collect:
- Your name (parent or carer) and email address
- A phone number, only if you choose to give one
- Your child's first name, year group and exam board
- What your child would like help with, and any learning needs you choose to share (for example dyslexia or SEND)
- How you heard about iEmpowerGCSE
- Booking details (dates and times of sessions)
- Notes on your child's progress, and samples of their work, during tutoring

I do not ask students for their own email addresses or phone numbers.

3. Why I use it, and the lawful basis
- To reply to your enquiry and arrange a consultation (your consent, and steps taken at your request before an agreement)
- To deliver tutoring, plan sessions and report on progress (performance of our agreement)
- To keep financial records such as invoices and payments (legal obligation)
- To understand how families find iEmpowerGCSE, so I can improve my service (legitimate interests)

Learning needs and SEND information is treated as special category data. I only use it with your explicit consent, and only to plan suitable support for your child.

4. Who your information is shared with
I never sell your information or share it for marketing. I use trusted services to run my business, which store data on my behalf:
- Google (Forms, Sheets, Calendar and Gmail): enquiries, bookings and email
- IONOS: website hosting and website analytics
- My business bank, for payments

These providers act under their own data protection terms. Some may process data outside the UK, with appropriate safeguards in place.

5. How long I keep it
- Enquiries that don't lead to tutoring: deleted within 12 months
- Tutoring records and progress notes: kept for the length of tutoring, then deleted within 12 months of the final session, unless you ask me to keep them
- Financial records: kept for 6 years, as required by HMRC

6. Your rights
You have the right to:
- Ask for a copy of the information I hold about you or your child
- Ask me to correct anything that is wrong
- Ask me to delete your information (unless I must keep it by law)
- Withdraw your consent at any time
- Object to, or ask me to limit, how I use your information

To use any of these rights, email tammysummers@iempowergcse.co.uk. I will respond within one month.

7. Children's information
Enquiries and bookings are made by a parent or carer. I only collect the information about a child that is needed to provide tutoring.

8. Website, cookies and embedded content
My website may use cookies and IONOS analytics. You can accept or reject these in the Privacy Settings on the website. Pages may include embedded YouTube videos, which are subject to Google's own privacy policy.

9. Complaints
If you are unhappy with how I have handled your information, please contact me first. You also have the right to complain to the Information Commissioner's Office (ICO): ico.org.uk, 0303 123 1113.